Refund policy
🔹 Inspection Upon Delivery
Orders can be inspected with the delivery agent at the time of receiving the package.
If the product is not suitable, the customer may refuse the order but must pay the shipping fee only.
🔹 Payment & Shipping Policy
The delivery fee is paid/processed at the time of order confirmation and is deducted from the total order amount.
🔹 Return & Exchange Policy
To maintain the highest quality of our products and ensure the best experience for our customers, please note the following:
No returns are accepted after the order has been collected, in order to preserve product quality and hygiene.
Product inspection is available upon delivery, allowing you to check the material, size, color, and craftsmanship before accepting the order.
If the product is not suitable, you may return it immediately at the time of delivery only, with shipping costs deducted.
Thank you for your understanding and for supporting our premium products.
🔹 Important Notes
• Opening or testing products that cannot be returned after use voids the return option.
• Please check the packaging and product condition while the delivery agent is still present.